Oct. 11 - 200,000 Georgia Power Customers Without Power Thursday Morning Due to Hurricane Michael

Category: Georgia News

Brunswick Business Journal Staff Report

October 11, 2018 - Hurricane Michael continues to impact service to Georgia Power customers with severe weather expected to continue. As the storm clears the state, the company said it has secured additional resources and is prepared to respond with approximately 3,900 personnel from the company, other Southern Company operating companies and assisting utilities ready to restore power as quickly and safely as possible following the storm.

As of 5:30 a.m. Thursday, there are more than 200,000 customers without power in Georgia and more than 2,700 individual cases of damage (including broken poles and lines) the company is working to repair.

Once the storm leaves affected areas, the company must wait until conditions are safe for damage assessment teams to enter the field and begin the restoration process, followed by repair crews, which could take several days, or longer, depending on the amount of damage and safe access to the area. As weather conditions improve, restoration efforts will accelerate, but it could take an extended period of time for all customers to be restored.

When severe weather strikes, Georgia Power has access to additional resources available as part of the Southern Company system, which includes multiple electric and gas companies serving more than 9 million customers nationwide. Additionally, Georgia Power is part of a national mutual assistance network consisting of dozens of utilities from around the country, and the company is able to tap into reinforcements when needed to restore power to Georgia customers following a storm. The company has contacted and requested aid through the mutual assistance network and additional resources have been assigned.

Customers can report and check the status of an outage 24 hours a day by contacting Georgia Power at 888-891-0938.