Hospitality & Tourism

BBJ Staff Report

June 20, 2013 - Days Inn & Suites Oceanfront announced on May 30 that it has received a TripAdvisor® Certificate of Excellence award. The accolade, which honors hospitality excellence, is given only to establishments that consistently achieve outstanding traveler reviews on TripAdvisor, and is extended to qualifying businesses worldwide. Only the top-performing 10 percent of businesses listed on TripAdvisor receive this prestigious award.

The award is entirely customer satisfaction based and requires a significant volume of customer responses. To qualify for a Certificate of Excellence, businesses must maintain an overall rating of four or higher, out of a possible five, as reviewed by travelers on TripAdvisor, and must have been listed on TripAdvisor for at least 12 months. Additional criteria include the volume of reviews received within the last 12 months.

“The Days Inn & Suites on Jekyll Island is very pleased to receive a TripAdvisor Certificate of Excellence,” said Shirley Rayhon , General Manager.  “As we strive to offer our customers a memorable experience, this accolade is evidence that our hard work is translating into positive reviews on TripAdvisor.”

Ms. Rayhon also said this just adds to the “Award Winning Status” that has won the hotel several awards over the last several years, including, Executive Housekeeper of the year – Days Inn’s Worldwide 2004; Best Performing Economy Class Hotel – Smith Travel Association 2010; Days Inn Chairman’s Award for Quality each and every year; and most recently our Maintenance Engineer won Outstanding Manager of the Year from Georgia Hotel & Lodging Association Stars of the Lodging Industry Program.

“TripAdvisor is delighted to celebrate the success of businesses around the globe, from Sydney to Chicago, Sao Paulo to Rome, which are consistently offering TripAdvisor travelers a great customer experience,” said Alison Copus, Vice President of Marketing for TripAdvisor for Business. “The Certificate of Excellence award provides top performing establishments around the world the recognition they deserve, based on feedback from those who matter most – their customers.”